Refund and Returns Policy
Effective Date: Now onwards
1. Overview
At Classify, we are committed to providing our customers with high-quality products and services. We understand that sometimes things donβt go as planned, and we have established the following Refund and Returns Policy to assist you.
2. Refund Policy
2.1 Digital Products
Due to the nature of digital products, all sales are final. Once you have gained access to the digital content, we are unable to offer refunds or exchanges. However, if you experience any issues accessing or using the product, please contact us at support@classifymarketing.com, and we will work to resolve the issue.
2.2 Eligibility for Refunds
Refunds are only available for duplicate purchases, technical issues that prevent you from accessing the product, or if the product is significantly not as described. To be eligible for a refund, you must contact us within 7 days of the purchase date.
2.3 Refund Process
To request a refund, please email support@classifymarketing.com with the following information:
Your full name
Order number
Date of purchase
Reason for the refund request
Our team will review your request and, if approved, process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.
3. Returns Policy
3.1 Digital Products
As our products are digital and delivered electronically, returns are not applicable. Please ensure you read the product descriptions and requirements carefully before making a purchase.
4. Exchanges
Exchanges are not applicable to digital products. If you encounter any issues with your purchase, please contact our support team at support@classifymarketing.com for assistance.
5. Exceptions
In certain exceptional cases, we may offer refunds or exchanges at our sole discretion. These exceptions will be evaluated on a case-by-case basis. Our goal is to ensure customer satisfaction, and we will do our best to address any concerns.
6. Contact Us
If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact us at:
Email: support@classifymarketing.com
7. Changes to This Policy
We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about our refund and return practices.